Category 2 : Administration
Use Case 1: Automatic Data Extraction from Scanned Documents
- Business challenge: Agents must manually extract data from documents (ID cards, certificates, proof of address), leading to errors and slow processing.
- Solution: An AI tool (OCR + LLM) that reads documents, extracts key fields (name, address, date of birth, etc.), and automatically structures them.
Use Case 2: Intelligent Pre-Filling of Administrative Forms
- Business challenge: Forms are long to complete and prone to human error.
- Solution: Based on the analyzed documents, form fields are automatically populated using the extracted data.
Use Case 3: Automatic Classification and Organization of Documents
- Business challenge: Documents arrive in bulk without clear categorization, slowing down processing.
- Solution: The AI system identifies the document type and automatically classifies it into the correct category (ID card, proof of address, certificate, etc.).
Use Case 4: Automated Processing of Administrative Documents
- Business challenge: Agents must manually process numerous scanned documents (ID cards, birth certificates, proof of address), which increases delays and error risk.
- AI solution: OCR + NLP + business rules to automatically extract key data (name, address, date of birth, etc.) from scanned documents and pre-fill forms.
Use Case 5: Fraud Detection in Public Assistance Programs
- Business challenge: Some applicants provide falsified or inconsistent information to unlawfully receive aid.
- AI solution: Data cross-checking + anomaly detection (outlier models, heuristic rules) to identify suspicious applications.